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We would love to tell you how hard we strive for excellence, and
how much effort we put into making sure you are completely satisfied,
but we think our customers can tell it best. The following is what
our customers have been saying about us.
Click here to leave us your own feedback.
I have been looking for a diamond for my wife for a long time, I had looked locally, online and in some well known stores such as the Tiffiny & Co. and could never find the ideal diamond ring at a price that was in reach. I saw the picture of the diamond I bought from Mark Broumand on line and contacted him. There was a lot of going back and forth between him and I, since this was an expensive purchase and a beautiful ring, but I lived in WI and he was down in LA. Mark allowed me to research this ring on my own, he sent me all the information I needed and then allowed me to examine the ring by a local jeweler, before I purchased it. My wife and I are very happy with our purchase but even more impressed by Mark¹s level of service and commitment to excellence which allowed us to do this at our comfort level without pressure. I will be happy to recommend him to anyone who is looking for an outstanding value and second to none service. He can always use me as a reference.
A. J.
Hello,
We received the ring we purchased late Friday on Saturday morning. First thank you since the ring is amazing. It is much better then the pictures. My fiancé is extremely pleased.
I also wanted to thank you, Mark specifically, for the great customer service. I don¹t think this could have gone better or we could be more pleased.
Herb Brandt
Hi Mark,
I really have to say that this ring is so beautiful,I love it so much.
You made it appears beyond my expections, it sparks in any ways I look at it.
And the style of the ring is so classic yet not losing modern touch.
I guess next time I will remember to bring "real" cash,haha....
All I wanna say is thank you for making my ring so beautiful.
Ling
I spent a good month researching countless anniversary bands. I had been to local jewelers and knew exactly what I wanted (a channel set anniversary band, with 10 round diamonds). The first online jeweler I tried to order my band from was a huge disappointment - they were dishonest and very unprofessional, and I ended up canceling my order with them. I was extremely hesitant about trying another online jeweler. By chance, in a Google search for "channel set anniversary bands", Mark Broumand Jewelers came up. I searched around on the site and found almost exactly what I was looking for, but in a 1.65 carat weight instead of a 1.0 carat weight that I was looking for. I emailed Mark to ask about the band and see if it came in a 1 carat total weight size. To my surprise (and delight), he emailed back almost immediately. We exchanged several more emails, and I was impressed by how patient and professional he was. I had a lot of questions, especially since I had a bad first experience with trying to order this ring from another jeweler. Mark always answered my questions promptly and worked hard to come up with an option that was exactly what I wanted, yet in a price range that I was comfortable being in. I even checked out his company on Ebay (100% positive feedback) and on the Better Business Bureau (A+ rating). I called and was able to talk to Mark personally when I was ready to order, which speaks volumes - he really cared about making sure this transaction was flawless. When my ring arrived, I was floored by how beautiful it was. Mark had sent me some pictures once it was completed, but the pictures didn't nearly do the ring justice. It's absolutely amazing. My husband was delighted that it turned out so well, and he agreed that it was stunning.
My friends constantly comment on how beautiful and sparkly it is! I should also mention that the price that Mark charged was significantly lower than anything else I found online or in a store. Thank you Mark for making our 10th anniversary that much more special. Your honesty, professionalism, integrity, and overall excellent service is truly impressive. I will not hesitate to recommend you to my family and friends, and when I am in the market for another piece of jewelry, I will definitely be coming back!
Melissa Webb
Hi Mark--
I know it much be ages since made my ring, but Todd and I just got engaged a couple weeks ago-- and I have been meaning to get in touch with you to let you know how absolutely stunning it is. It is everything I had hoped for--big and sparkly, but it also so elegant and lovely. I absolutely love it. Your ring made my saying "yes" even easier. :) And I have had nothing but compliments ever since. (Yesterday we were wandering around the Tiffany's on 5th Ave in NYC-- and one of the employees there was telling me how gorgeous it was-- and I can only presume she has seen quite a few rings in her day!)....
Just wanted to thank you. I know I was a picky customer, but you've helped me get exactly what I was hoping for. You know I will happily speak highly of you any chance I get!
Diana Rosenthal
Mark,
We received the ring Saturday, and it is ³incredible² I have never seen a prettier ring, attention to detail. ³I love it²!
I feel like a Princess. One of my friends said dear God, looks like the ³Hope² diamond.
Tracy Wingler, Doug Meyer¹s finance.
I just wanted to say that my fiance and I are so pleased with the
ring I bought from you. I spent a lot of time looking for the
general style she liked at a great value and I found it here. The
price was a good 30% less than anything comparable that I found locally,
and the quality is fabulous. It really is a spectacular ring at a
price that will let us afford the wedding and the honeymoon. I appreciate
the value and the service you provided, and would recommend you to
anyone without reservation.
Thanks for helping make a memorable moment for me and my fiance that
much more special.
Richard
It's been a long and arduous journey for me. I have searched high
and low for a jeweler who was honourable, fair, and accurate. I have
spent two years in search of a jeweler whom I could trust. As someone
once told me, it takes months to build trust and a minute to destroy
it.
I found Mark on Ebay. He was selling an engagement ring - 1.71 tcw
with a square cut emerald diamond as the center stone. The center
stone came with a GIA certificate so I knew what I was getting. Everything
he told me about this ring was more than accurate and he was as excited
about selling me the ring as I was in buying it. It is nice when jeweler
and customer can share in the joy of purchasing this particular type
of ring. I have been disappointed in other jewelers who either misrepresented
themselves or stretched the truth, or out and out lied. Because my
mother was a jeweller, I have been somewhat educated on diamonds and
other gems.
Mark was patient with me, as the emails flew back and forth. He did
not overpressure me and he was as thrilled with my purchase as I was.
He was very knowledgeable and was able to answer questions with accuracy.
Because of Mark's character and personality and knowledge base, I
am having him create a custom wedding band for me. He is open to ideas,
makes suggestions and if I'm very lucky, I will have this ring in
a few weeks. I have an idea of what it will look like, but I've put
my trust into Mark's capable hands and I am betting I will love the
wedding band as much as I love the engagement ring. I receive many
compliments on this ring I bought.
I highly recommend Mark and his company. I know that I will use his
services again and I've already recommended him to another lady who
had contacted me asking for a reference. This is how relationships
are built. Thanks Mark.
Highland
Hello Mark, I proposed to Abby this weekend in CO. She LOVED the ring.
It was perfect, and I wanted to thank you once again for your recommendation.
I will let you know when we are ready to buy my wedding ring. Until
then take care
Matt Forman
Oh my gosh!....it is more beautiful than I imagined. Thank you, thank
you, thank you! I love how unique it is. It is exactly what I wanted.
Again thank you Mark...I couldn't be more pleased. I am a member of
a jewelry forum and believe me I plan on shouting your praises and
highly recommending you to everyone there. I'll be back for sure when
finances permit. I love your pieces.
Sherry
Dear Mark, I just wanted to let you know how absolutely thrilled I
am with the diamond ring I purchased from you. The diamonds are exactly
as represented, and the uniqueness of the fine craftsmanship gets
constant comments from envious on lookers. The detail on your merchandise
is actually what drew me to your website originally.
As you now know, I am a very particular type of person and a skeptic.
I have always been apprehensive about misrepresentation with large
on line transactions. My first purchase from you was not exactly what
I was searching for, and you immediately reversed the charges, and
credited my account. That alone spoke volumes, and I knew then that
I was dealing with a standup business person with integrity.
Now understanding more of what I was after, the three other options
you gave me were all very nice. I know I drove you crazy because it
was a difficult decision for me to make. With the help of your attentive
attitude, I definitely made the right choice. The ring is absolutely
beautiful, and my wife is just ecstatic.
Please feel free to use me as a reference, and you may give my cell
number to an important client that would like to hear about my transaction
with you first hand.
You are now my jeweler, and I will be in touch for any future needs.
Thank you for an honest and painless transaction.
Dave S.
Hey Mark, I know it's been some time...but wanted to let you know
that my wife-to-be was absolutely delighted with the ring! It made
my proposal a priceless memory. She said it was EXACTLY what she wanted.
Thanks again for such a wonderful engagement ring and I look forward
to the next jewelery purchase from you.
Ivan B.
I received a beautiful right hand diamond ring on the day expected.
It was even more lovely than the picture and I am very happy with
it. Thank you very much.
JoEllen D.
Hello Mark... I just wanted to thank you for your time and attention
today when I drove over to see you. Your selection of rings is fabulous
and the quality of the diamonds is first class. It was good to meet
you and I am just SO thrilled with my gorgeous new ring...You will
be pleased to hear that Clive also loves it!! The re-sizing is perfect
and I'm really going to enjoy wearing it (until I come back to you
for a larger upgrade!!). Thank you again....I will have no hesitation
recommending your fine store to my friends in the Palm Springs area
(they are always travelling back and forth to LA).
Linda Chase
Mark - Hey it's Rex. I've been meaning to call you but misplaced
your phone #. I got the ring last week and it's absolutely perfect
and beautiful! It's pretty funny having the ring and looking at
my fiance's drawing and seeing how you and your team transformed
her picture into such an awesome ring. If you ever need a reference
for an ebay bidder or anything like that send them my email address.
And when I buy jewelry in the future or give a recommendation to
anyone I know I'll head straight to you. Thanks a lot Mark, you've
made this a very easy and great experience for something that can
be pretty scary for a guy getting married!
Rex E.
Mark, I wanted to let you know that we are extremely satisfied with
the ring and that my wife thinks it's the most beautiful ring on the
planet. If you ever have someone that's skeptical about buying via
the Internet or the quality of your work feel free to give them my
name and number and I will gladly give you a good reference. Thanks
again for your beautiful ring.
Joe W.
Hello, All I can say is WOW the ring you made me far surpasses anything
I could have ever wished for. Nothing I can say seems good enough
to say about the craftsmanship, beauty, and the communication you
provided. Please send me a way to leave feedback. I want to give you
an outstanding rating and feed back A+++. Your work is amazing everyone
that has seen it has been speachless. I will definitely refer.
Neil L.
Hi Mark! Firstly I want to say how happy I have been with all your
communication and help you have given me with my purchase from you.
It is still quite a bit hard for me to come to terms with purchasing
such an expensive item over the internet, sight unseen and from all
the way in Australia. The ring arrived in perfect condition with no
delays. When I presented the ring to my Fiancé she was like
a young child in a candy shop and still four days later, she still
can't wipe the smile of her face! I am completely amazed with the
quality and the saving I made purchasing this amazing diamond from
you, and rest assured I will never purchase jewellery from anyone
else again. If at any time someone was to have doubts about purchasing
from you online I would be more than happy for you to pass on my details
to them and I would explain to them just how excellent your business
and quality is!
My Fiancé and I are planning a trip to LA in the middle of
next year, and your store will be on the top of places to visit, to
see what other amazing items we can purchase from you. Your website
shows the ring designs perfectly and if people are impressed by the
photo's, they will be even more amazed when they see the item with
their own eyes! It has been a absolute pleasure dealing with you Mark
and I can't wait to purchase my next piece of jewellery from you!
Thank you so much for being so helpful, and for given me the assurance
that there are still honest and reliable people in the world and on
the internet!
Paul F.
Just a quick note to say thank you. Buying a ring online and from
the other side of the U.S. can be a scary adventure. I had the pleasure
to talk on the phone to your people twice. Once to Mark himself (very
unhear of these days) and one to his brother.They were very helpful
in completing this transaction.The ring was a big hit and i will be
shopping for bands in the near future and i know the first place i
will be looking. Many thanks again.
Jeff P.
My name is Lisa, Chris's girlfriend in Missouri that he bought
the "monster" diamond engagement ring for. I just wanted
to send you a quick note to thank you and let you know how words can¹t
even describe how happy and just simply blown away by this ring and
the events that surround it. The ring is exquisite, beautiful, gorgeous,
stunning, so unbelievably striking, I am just in awe!!!! Your work
is outstanding and I admire your craftsmanship, if I may call it that.
When I saw this ring on Ebay, I just knew it was the one but never
in a million years did I think it would be on MY FINGER!!!!!!!
Thank you so much for helping make this happen. I know Chris was a
bit apprehensive about buying such a large expensive ring over the
phone, but you made him feel very comfortable, at ease and he is very
satisfied with the transaction. He really likes you and I really like
you and we are both very happy. Thanks again Mark for such a wonderful
experience. It was really something I will never forget.
Lisa H.
I found Mark Broumand Jewelry while I was looking on E-Bay for an
anniversary diamond ring. We are celebrating 30 years of marriage,
and spent years raising children and putting our own desires on hold.
Now that the children are gone and married, we decided it was time
to purchase the bigger diamond ring that I always dreamed of! Marks
beautiful settings and ring designs are what sold the ring for us!
Then, the diamond he added is just perfect to complete the "look"
and is beautiful and brilliant. I couldn't be more pleased with the
ring, and after worrying about making such a significant purchase
in dollars from long distance which was hard at first, Mark answered
all question and reasurred me with all my concerns. I whole heartedly
recommend Mark Broumand Jewelers for your fine jewelry purchases,
and intend to do so to my friends and relatives who may be looking
to purchase that special something for their loved one! Thanks again
Mark!
- Teri H.
I have been a loyal customer of Mark for over 5 years. Jewelry is
my addiction so I purchase often and those purchases can become expensive.
I have dealt with numerous buyers around Los Angeles and I can say
without hesitation that Mark provides the best quality at the best
prices. I have had rings and pendants designed and purchased his own
unique designs and receive nothing but compliments on their originality
and construction. If you want a great deal on high end quality jewelry,
you need not search any further. Mark Broumand is your man.
- Tony S.
Mark, now that things are finally caught up from the holiday season
I just wanted to take a moment out of my busy life to say thanks again
for everything you did for us. Your workmanship is amazing and I am
still in awe as to how you were able to give us such a terrific price
after all the shopping around that I had done before coming to you.
The fact that you were able to have her ring ready sooner than promised
made for our best Christmas so far. The professionalism and attention
you gave us made us feel safe and secure with such a large transaction,
especially considering it was made long distance. Everything has been
perfect, and I have already recommended you highly to friends. Please
use this as my recommendation to anyone who considers a purchase with
you. All the best to you! I look forward to one day meeting next time
we are in LA.
- Jay and Amina Heerens
Hi Mark, I received the ring this morning and it is PERFECT! I realized
today that I cannot leave feedback because I bought the ring directly
through you and not Ebay. However, I want to personally thank you
for all that you have done. Your service has truly been above and
beyond what I could have ever expected. These days, service like yours
is not easy to come by. Obviously you are one of the best sellers
on Ebay. I hope you have a wonderful holiday because you have certainly
made mine.
- Kelley Adams
Dear Mark, I will be leaving you feedback on eBay here in the next
day or so. I don't think there will be nearly enough room to talk
about this ring. I've been everywhere and have never seen a more perfect
example of what a woman would love to have. There aren't words to
thank you enough. We have been engaged since December; we were talking
and knew we had to take the plunge. I own a half dozen businesses
that are all strapped and I had to find something that I could pay
for rather than finance. I knew I'd have to get really lucky on eBay,
and yes, I had been looking daily for 5 months. Your jewelry was some
of the first to catch my eye. It just appeared to have more class,
style and brilliance. When I found this ring, I knew it was the one.
I sat online as the auction grew closer to an end, knowing I had to
be there to bump my bid up, for one of those last minute bidders.
I was ready to borrow what I didn't have to bid the ring up to $4000
or $5000. It would have been a great deal at those figures. I feel
very blessed to not have taken on the additional financial burden,
after all, I have a wedding and a honeymoon to pay for too. As soon
as I received the package, I tore through it, hoping that what I found
was what I thought it would be. The world fell away as I opened the
ring box and saw this gorgeous work of art.
We already had the wedding planned, so I deceded to meet her at the
place we met (we go about once a week) wearing the ring, and I would
wait until she noticed - I had it turned around on my pinky finger
and I typically dont wear rings at all. It took her an hour and as
soon as she saw something on my finger the tears gushed out. She hadn't
even seen the good part yet. It took her a few minutes to focus once
I put it on her finger - a perfect fit! Once she took a good look,
it was easy to see, this is exactly what she needed and had been waiting
her entire life for.
Mark, I just want you to know without a doubt, that you have given
us something beyond monetary value, and you have helped me change
my fiance's life. Your ring, your work, has reached a place of true
belonging.
- C. Burke Zimmerman
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