Mark Broumand Customer Reviews

Bart had been waiting for the ring to arrive in the mail. When it arrived four days earlier then his planned proposal date, he decided to propose the very moment he received the package. So the first time he was seeing the ring in person was on my finger. It's just one of the many special memories we have shared. I love my Mark Broumand ring and so does everyone else! Family, friends, and complete strangers ask me about my ring. I feel so lucky to be married to him and to have a very special ring to remind me of that every day.

I just received my ring via Fed Ex, and I wanted to let you know that I LOVE IT!!!

I was a little worried about how it would turn out, because I've had it reset previously, and it didn't turn out to be what I was hoping for.

I was also nervous about shipping my ring cross-country, sight unseen, to a jeweler I found via the internet. Your work, however, has surpassed all my expectations and hopes. You did such a magnificent job, and I am absolutely thrilled! The ring fits perfectly, the setting is exquisite, and your workmanship is truly superior.

Please feel free to use me as a referral, either by phone or on the web.

Thank you again your creating such a fabulous ring for me.

All my best,
Cathy Davenport
Palm City, FL

At first it's safe to say I was very worried & sceptical about ordering such an important & expensive piece of jewellery over the internet, in fact I thought it was a crazy idea. My then girlfriend (now fiancée) has extremely high standards so I always knew choosing the perfect ring would be an extremely difficult task & after searching all the top end jewellers here in Dublin & coming up blank I was starting to get very anxious, so to say I was delighted after stumbling across Mark’s website is a huge understatement! The rings were absolutely beautiful with almost unbelievably low prices for the quality of the diamonds & designs & I liked how there was a video clip of almost every ring so you could really get a feel for how it would look on her finger. The level of customer service is second to none, even though I’m sure I must have driven Mark crazy with all my questions but he was always polite & patient when dealing with my many queries, I really can’t recommend his services enough. Needless to say it was love at first sight when Helen eventually saw the ring & everywhere she goes she gets complimented on it (which she loves!) I’ll definitely be ordering our wedding bands from him when the time comes & have already passed his name & around to friends & colleagues. On a personal note I’d just like to say thank you Mark once again for all your help & input, you made a very difficult task so much easier.

Sincerely

I live on the East Coast (over 3,000 miles away from LA), am a lawyer with an accounting degree, so I am naturally skeptical and cautious shopping both locally and online for such important items. I can now say without a doubt that I would not have any concerns buying online from Mark. The quality was spectacular and the price was more than fair. Also, dealing with Mark was an absolute pleasure and I very much appreciated how responsive he was to my every question and/or concern. So, if you are worried or concerned about shopping online or need an expert to discuss finding the perfect ring for your soon to be fiance', I would highly recommend checking out what Mark has available online and then calling him to discuss what you are looking for. I did and can't count how many people stop and ask my fiance' to look at her ring. It is unique, brilliant and show stopping....and, so is the smile on her face everytime she looks at it. Mark should feel free to use me as a reference and a testimonial as to how fantastic he made the entire experience. I am sure I will be purchasing jewelry from Mark again!!! His work has made quite an impression.

They arrived today and there aren't the words to tell you how stunning I think they are. They are more beautiful that I could possibly have hoped for!! I'm floating on cloud nine. My partner is happy to see me so happy, so from both of us, a huge THANK YOU!!!! You have been simply wonderful to work with. You made the whole process so easy and were so responsive to every question I had. I would thoroughly recommend you to anyone. It was a nervous process considering I was arranging it all from Australia but you couldn't have made it more easy, right from the original enquiry I made, to arranging postage and payment. It was all painless! I had a local jeweller design the original wedding and engagement rings but just wasn't happy with the end result. I'm so glad I made the decision not to 'settle' and sought your help to design something new. I truly have the most beautiful rings now and got that feeling every girl should have when they open the ring box. I think I even squealed in delight! They are simply perfect. Thank you again for everything and I look forward to working with you again in the future. Perhaps some earrings for my wedding day!!

He never tried to up-sell me, and made something within my fianc?'s and my budget that is so gorgeous and so very brilliant! It sparkles in every form of lighting (even in LOW light it zaps you in the eye with bright sparkles!), and I get compliments even from strangers. I'd very confidently refer anyone to Mark Broumand.

Searching for the perfect engagement ring can be an overwhelming process. Our search for rings was just that in the beginning. You want the best quality, price, and craftsmanship. We didn’t want this beautiful time in our life to be overwhelming. Even being close to Washington, DC, the jewelry stores in our area were disappointing to say the least. It was either sacrifice quality for price or buy something we felt was overpriced. Then we found Mark Broumand... It was, of course, a bit scary considering a purchase like this online, but I did my (extensive!) research and contacted Mark. Could not find a single negative...actually not even a semi-negative comment anywhere online. Every comment was outstanding. His email response was almost instant. We felt like he was here just for us. He worked with us to create a ring that was made just for us...unique and special. When I finally saw the ring I was absolutely stunned and in awe. It exceeded my expectations! Do not hesitate to purchase any piece of jewelry from Mark. You will not be disappointed...you will in fact be blown away. Thank you Mark from the bottom of our hearts.

Living in the UK and looking for a 10th wedding anniversary engangement ring on the internet would have been my idea of hell, however I discovered Mark Broumand what a relief and a pleasure, he made the entire purchase as smooth as he could, his team were great at keeping in touch during Mark's unexpected absence, even the time difference and shipping was not a problem. The princess cut diamond arrived safe & sound, it's a beautiful diamond and the setting just perfect, Thank you all so much.

Today I received the 2.75ct Round Brilliant Cut Diamond Ring (SKU2348) The ring is more beautiful than I imagined and the case along with the certifications are nothing less than the treatment I received from start to finish, absolutely first class. I will definitely return for future items and pass onto my relatives your astonishing value and customer service.

Thank you again.

My fiance proposed to me by having our son do it for him. He is in afghanistan so he could not do it himself it was PERFECT!!! When i opened the box to my ring i could not believe it!! You did an amazing job on my ring i could not have asked for a more perfect sparkling amazing ring!! Thank you so much for making my day even more special!!!!

Thank you very much for all of your help! The ring is stunning! I've received so many compliments. We could not have made a better choice. I've attached a picture, as well! We're looking forward to the process of selecting wedding bands, so we'll be seeing you soon.

It is the most gorgeous thing we have ever seen. In my wildest dreams it couldn't have been more beautiful. You nailed it perfectly with every intricate detail. I work in pharmacy so my hands are in the public a lot and literately not a day goes by without someone complementing me on it. I cannot wait to see what you come up with in a couple years for the wedding bands. Fast, friendly, efficient, affordable, master craftsmanship....you are the bomb!!!! Thank you, thank you, thank you, thank you.

Just wanted to leave a testimonial for you guys. I found Mark Broumand on EBAY a couple of years ago. I bought my wife a gorgeous 2 carat pear ring that Mark really worked with me on as my budget was very limited. Mark really took care of me and found me the perfect ring that was within my price range. In fact that same ring could have cost me nearly double and would have been well worth it. I cannot say enough good things about Mark Broumand and would recommend him without hesitation to anyone who is looking for a gorgeous ring at a price that won't break the bank. Mark is honest, trustworthy and has a calm and peace about him that is uncommon in the industry. From the moment you hear his voice it becomes all too obvious that you have found a person you can put your trust and confidence in. Thanks Mark and your great staff.

I gave it to my wife this past weekend and I don't think I can choose the right words to describe her reaction. A couple of her friends noticed it without her mentioning anything - probably because on a bright, sunny Hawaii day the flashes from the reflected light really catch your eye. They were pretty much beside themselves checking out her new ring. Needless to say, she is EXTREMELY HAPPY.

WOW! Great job, Mark!

Just wanted you to know that I have received the ring this morning and could not be any happier with it. It came out perfect and I can't wait for her to see it. I will be contacting you in the near future to make a wedding band for the ring as well. Once again thank you so much for making the ring in plenty of time and for making absolutely perfect. You have no idea how long I looked for the perfect ring before finding your website and finding this particular ring. You have an amazing sense of design and all of your jewelry reflects that gift. Have a wonderful Christmas and New Years.

We received the ring we purchased late Friday on Saturday morning. First thank you since the ring is amazing. It is much better then the pictures. My fiancé is extremely pleased.

I also wanted to thank you, Mark specifically, for the great customer service. I don¹t think this could have gone better or we could be more pleased.

The package arrive just as you said. I must say that the ring is absolutely stunning and will no doubt solicit the kind of response I am hoping for when I propose to my girlfriend. As you know it is certainly not the ring with the largest single stone that you sell even within its general price range, but it stood out to me as a very classic and symbolic piece of craftsmanship. Also might I say that the diamonds, both in terms of their quality (I am not a gemologist but I have been to many many sit down meetings with vendors where they have shown me diamonds of various clarities and colors) and the setting on the ring, are simply breathtaking. Also I must commend your service, which was excellent. I would also like to say that having movies of the rings on your website is especially helpful when making a selection. (Since I was unable to see the ring in person until it arrived)

Thanks again. Your products and service deserve all the praise they receive.

I just have tell you thank you so much for my beautiful ring! It arrived yesterday morning and I am just in love with it! It is exactly what I was hoping for plus so much more :) You do amazing work and are an incredible artist. I have enjoyed working with you on everything from the creation process down to the moment I received this masterpiece. You are a true professional and I am so grateful for the wonderful experience this has been. The ring has already been making friends and has inspired compliments and questions. I am happy tell people where it came from. It has been a pleasure working with you and I look forward to working with you again in the future. Until then, I wish you the very best and continued success in your thriving business!

I just have tell you thank you so much for my beautiful ring! It arrived yesterday morning and I am just in love with it! It is exactly what I was hoping for plus so much more :) You do amazing work and are an incredible artist. I have enjoyed working with you on everything from the creation process down to the moment I received this masterpiece. You are a true professional and I am so grateful for the wonderful experience this has been. The ring has already been making friends and has inspired compliments and questions. I am happy tell people where it came from. It has been a pleasure working with you and I look forward to working with you again in the future. Until then, I wish you the very best and continued success in your thriving business!

I have been looking for a diamond for my wife for a long time, I had looked locally, online and in some well known stores such as the Tiffiny & Co. and could never find the ideal diamond ring at a price that was in reach. I saw the picture of the diamond I bought from Mark Broumand on line and contacted him. There was a lot of going back and forth between him and I, since this was an expensive purchase and a beautiful ring, but I lived in WI and he was down in LA. Mark allowed me to research this ring on my own, he sent me all the information I needed and then allowed me to examine the ring by a local jeweler, before I purchased it. My wife and I are very happy with our purchase but even more impressed by Mark¹s level of service and commitment to excellence which allowed us to do this at our comfort level without pressure. I will be happy to recommend him to anyone who is looking for an outstanding value and second to none service. He can always use me as a reference.

I really have to say that this ring is so beautiful,I love it so much. You made it appears beyond my expections, it sparks in any ways I look at it. And the style of the ring is so classic yet not losing modern touch. I guess next time I will remember to bring "real" cash,haha.... All I wanna say is thank you for making my ring so beautiful.

I had been to local jewelers and knew exactly what I wanted (a channel set anniversary band, with 10 round diamonds). The first online jeweler I tried to order my band from was a huge disappointment - they were dishonest and very unprofessional, and I ended up canceling my order with them. I was extremely hesitant about trying another online jeweler. By chance, in a Google search for "channel set anniversary bands", Mark Broumand Jewelers came up. I searched around on the site and found almost exactly what I was looking for, but in a 1.65 carat weight instead of a 1.0 carat weight that I was looking for. I emailed Mark to ask about the band and see if it came in a 1 carat total weight size. To my surprise (and delight), he emailed back almost immediately. We exchanged several more emails, and I was impressed by how patient and professional he was. I had a lot of questions, especially since I had a bad first experience with trying to order this ring from another jeweler. Mark always answered my questions promptly and worked hard to come up with an option that was exactly what I wanted, yet in a price range that I was comfortable being in. I even checked out his company on Ebay (100% positive feedback) and on the Better Business Bureau (A+ rating). I called and was able to talk to Mark personally when I was ready to order, which speaks volumes - he really cared about making sure this transaction was flawless. When my ring arrived, I was floored by how beautiful it was. Mark had sent me some pictures once it was completed, but the pictures didn't nearly do the ring justice. It's absolutely amazing. My husband was delighted that it turned out so well, and he agreed that it was stunning.

My friends constantly comment on how beautiful and sparkly it is! I should also mention that the price that Mark charged was significantly lower than anything else I found online or in a store. Thank you Mark for making our 10th anniversary that much more special. Your honesty, professionalism, integrity, and overall excellent service is truly impressive. I will not hesitate to recommend you to my family and friends, and when I am in the market for another piece of jewelry, I will definitely be coming back!

I know it much be ages since made my ring, but Todd and I just got engaged a couple weeks ago-- and I have been meaning to get in touch with you to let you know how absolutely stunning it is. It is everything I had hoped for--big and sparkly, but it also so elegant and lovely. I absolutely love it. Your ring made my saying "yes" even easier. :) And I have had nothing but compliments ever since. (Yesterday we were wandering around the Tiffany's on 5th Ave in NYC-- and one of the employees there was telling me how gorgeous it was-- and I can only presume she has seen quite a few rings in her day!)....

Just wanted to thank you. I know I was a picky customer, but you've helped me get exactly what I was hoping for. You know I will happily speak highly of you any chance I get!

I have never seen a prettier ring, attention to detail. "I love it”!

I feel like a Princess. One of my friends said dear God, looks like the Hope diamond.

I spent a lot of time looking for the general style she liked at a great value and I found it here. The price was a good 30% less than anything comparable that I found locally, and the quality is fabulous. It really is a spectacular ring at a price that will let us afford the wedding and the honeymoon. I appreciate the value and the service you provided, and would recommend you to anyone without reservation.

Thanks for helping make a memorable moment for me and my fiance that much more special.

It's been a long and arduous journey for me. I have searched high and low for a jeweler who was honourable, fair, and accurate. I have spent two years in search of a jeweler whom I could trust. As someone once told me, it takes months to build trust and a minute to destroy it.

I found Mark on Ebay. He was selling an engagement ring - 1.71 tcw with a square cut emerald diamond as the center stone. The center stone came with a GIA certificate so I knew what I was getting. Everything he told me about this ring was more than accurate and he was as excited about selling me the ring as I was in buying it. It is nice when jeweler and customer can share in the joy of purchasing this particular type of ring. I have been disappointed in other jewelers who either misrepresented themselves or stretched the truth, or out and out lied. Because my mother was a jeweller, I have been somewhat educated on diamonds and other gems.

Mark was patient with me, as the emails flew back and forth. He did not overpressure me and he was as thrilled with my purchase as I was. He was very knowledgeable and was able to answer questions with accuracy.

Because of Mark's character and personality and knowledge base, I am having him create a custom wedding band for me. He is open to ideas, makes suggestions and if I'm very lucky, I will have this ring in a few weeks. I have an idea of what it will look like, but I've put my trust into Mark's capable hands and I am betting I will love the wedding band as much as I love the engagement ring. I receive many compliments on this ring I bought.

I highly recommend Mark and his company. I know that I will use his services again and I've already recommended him to another lady who had contacted me asking for a reference. This is how relationships are built. Thanks Mark.

I proposed to Abby this weekend in CO. She LOVED the ring. It was perfect, and I wanted to thank you once again for your recommendation. I will let you know when we are ready to buy my wedding ring. Until then take care

Thank you, thank you, thank you! I love how unique it is. It is exactly what I wanted. Again thank you Mark...I couldn't be more pleased. I am a member of a jewelry forum and believe me I plan on shouting your praises and highly recommending you to everyone there. I'll be back for sure when finances permit. I love your pieces.

I just wanted to let you know how absolutely thrilled I am with the diamond ring I purchased from you. The diamonds are exactly as represented, and the uniqueness of the fine craftsmanship gets constant comments from envious on lookers. The detail on your merchandise is actually what drew me to your website originally.

As you now know, I am a very particular type of person and a skeptic. I have always been apprehensive about misrepresentation with large on line transactions. My first purchase from you was not exactly what I was searching for, and you immediately reversed the charges, and credited my account. That alone spoke volumes, and I knew then that I was dealing with a standup business person with integrity.

Now understanding more of what I was after, the three other options you gave me were all very nice. I know I drove you crazy because it was a difficult decision for me to make. With the help of your attentive attitude, I definitely made the right choice. The ring is absolutely beautiful, and my wife is just ecstatic.

Please feel free to use me as a reference, and you may give my cell number to an important client that would like to hear about my transaction with you first hand.

You are now my jeweler, and I will be in touch for any future needs. Thank you for an honest and painless transaction.

I know it's been some time...but wanted to let you know that my wife-to-be was absolutely delighted with the ring! It made my proposal a priceless memory. She said it was EXACTLY what she wanted. Thanks again for such a wonderful engagement ring and I look forward to the next jewelery purchase from you.

I received a beautiful right hand diamond ring on the day expected. It was even more lovely than the picture and I am very happy with it. Thank you very much.

I just wanted to thank you for your time and attention today when I drove over to see you. Your selection of rings is fabulous and the quality of the diamonds is first class. It was good to meet you and I am just SO thrilled with my gorgeous new ring...You will be pleased to hear that Clive also loves it!! The re-sizing is perfect and I'm really going to enjoy wearing it (until I come back to you for a larger upgrade!!). Thank you again....I will have no hesitation recommending your fine store to my friends in the Palm Springs area (they are always travelling back and forth to LA).

I've been meaning to call you but misplaced your phone #. I got the ring last week and it's absolutely perfect and beautiful! It's pretty funny having the ring and looking at my fiance's drawing and seeing how you and your team transformed her picture into such an awesome ring. If you ever need a reference for an ebay bidder or anything like that send them my email address. And when I buy jewelry in the future or give a recommendation to anyone I know I'll head straight to you. Thanks a lot Mark, you've made this a very easy and great experience for something that can be pretty scary for a guy getting married!

I wanted to let you know that we are extremely satisfied with the ring and that my wife thinks it's the most beautiful ring on the planet. If you ever have someone that's skeptical about buying via the Internet or the quality of your work feel free to give them my name and number and I will gladly give you a good reference. Thanks again for your beautiful ring.

All I can say is WOW the ring you made me far surpasses anything I could have ever wished for. Nothing I can say seems good enough to say about the craftsmanship, beauty, and the communication you provided. Please send me a way to leave feedback. I want to give you an outstanding rating and feed back A+++. Your work is amazing everyone that has seen it has been speachless. I will definitely refer.

Firstly I want to say how happy I have been with all your communication and help you have given me with my purchase from you. It is still quite a bit hard for me to come to terms with purchasing such an expensive item over the internet, sight unseen and from all the way in Australia. The ring arrived in perfect condition with no delays. When I presented the ring to my Fiancé she was like a young child in a candy shop and still four days later, she still can't wipe the smile of her face! I am completely amazed with the quality and the saving I made purchasing this amazing diamond from you, and rest assured I will never purchase jewellery from anyone else again. If at any time someone was to have doubts about purchasing from you online I would be more than happy for you to pass on my details to them and I would explain to them just how excellent your business and quality is!

My Fiancé and I are planning a trip to LA in the middle of next year, and your store will be on the top of places to visit, to see what other amazing items we can purchase from you. Your website shows the ring designs perfectly and if people are impressed by the photo's, they will be even more amazed when they see the item with their own eyes! It has been a absolute pleasure dealing with you Mark and I can't wait to purchase my next piece of jewellery from you! Thank you so much for being so helpful, and for given me the assurance that there are still honest and reliable people in the world and on the internet!

Buying a ring online and from the other side of the U.S. can be a scary adventure. I had the pleasure to talk on the phone to your people twice. Once to Mark himself (very unhear of these days) and one to his brother.They were very helpful in completing this transaction.The ring was a big hit and i will be shopping for bands in the near future and i know the first place i will be looking. Many thanks again.

Chris's girlfriend in Missouri that he bought the "monster" diamond engagement ring for. I just wanted to send you a quick note to thank you and let you know how words can¹t even describe how happy and just simply blown away by this ring and the events that surround it. The ring is exquisite, beautiful, gorgeous, stunning, so unbelievably striking, I am just in awe!!!! Your work is outstanding and I admire your craftsmanship, if I may call it that. When I saw this ring on Ebay, I just knew it was the one but never in a million years did I think it would be on MY FINGER!!!!!!!

Thank you so much for helping make this happen. I know Chris was a bit apprehensive about buying such a large expensive ring over the phone, but you made him feel very comfortable, at ease and he is very satisfied with the transaction. He really likes you and I really like you and we are both very happy. Thanks again Mark for such a wonderful experience. It was really something I will never forget.

I found Mark Broumand Jewelry while I was looking on E-Bay for an anniversary diamond ring. We are celebrating 30 years of marriage, and spent years raising children and putting our own desires on hold. Now that the children are gone and married, we decided it was time to purchase the bigger diamond ring that I always dreamed of! Marks beautiful settings and ring designs are what sold the ring for us! Then, the diamond he added is just perfect to complete the "look" and is beautiful and brilliant. I couldn't be more pleased with the ring, and after worrying about making such a significant purchase in dollars from long distance which was hard at first, Mark answered all question and reasurred me with all my concerns. I whole heartedly recommend Mark Broumand Jewelers for your fine jewelry purchases, and intend to do so to my friends and relatives who may be looking to purchase that special something for their loved one! Thanks again Mark!

Jewelry is my addiction so I purchase often and those purchases can become expensive. I have dealt with numerous buyers around Los Angeles and I can say without hesitation that Mark provides the best quality at the best prices. I have had rings and pendants designed and purchased his own unique designs and receive nothing but compliments on their originality and construction. If you want a great deal on high end quality jewelry, you need not search any further. Mark Broumand is your man.