We want to make sure you are completely satisfied with your purchase. All items will be shipped to you for you to inspect and make your final decision on. You have seven days from the time the package is delivered to you to return the item in its original and unworn condition for a complete refund. Original certificate and/or appraisal must be returned as well. There are no restrictions and we do not charge a re-stocking fee of any kind. Items that have been customized or sized at the clients’ request prior to shipment are only eligible for an exchange. Some exceptions are possible. Please contact us for more information.