Shipping and Return Policy

Free Shipping. Easy Returns. Secure Shopping. Satisfaction Guaranteed.

Enjoy free expedited shipping and returns with every new purchase. All shipments are fully insured and shipped via FedEx 2nd Day Air Delivery. International orders are shipped FedEx International Priority.

Return and Exchange Policy

Your satisfaction is our top priority. We are confident you will love your new Mark Broumand piece! If you are not 100% satisfied with your purchase, you may return it in its new, unused condition for a full refund or exchange within seven days of receiving the order. There will be no return shipping fee or restocking fee.

Special orders, made-to-order pieces and items that have been customized or resized are eligible for a 100% credit toward another Mark Broumand piece. Our in-stock ring size is 6.5. Some exclusions apply. Please contact us for details. We want to be sure you are completely satisfied with your custom order. In the rare case that you’re not, we will work with you until you’re completely happy. Shipping charges are applied to the order for the package being sent from Mark Broumand back to the client on exchanges.

Our return period is within 7 days of receiving your item. To return an order, please contact us at 1-866-676-9676 or 213-488-0073. We will email you a fully insured FedEx Two-Day shipping label and it will include instructions on how to package and ship your item from your nearest FedEx facility. Returns will be processed within a week of receipt.

Lifetime Warranty

At Mark Broumand we are committed to a superior quality standard. Each piece is handcrafted and quality inspected before shipment. We take pride in our standard for diamond quality and skilled craftsmanship. We are pleased to offer a three-month warranty against any manufacturing defects and a lifetime warranty on the precious metal and diamond authenticity. Free lifetime in-store cleaning and inspection are always available. We recommend having your piece deep cleaned and refinished once every year to two years depending on wear. We do offer this service at a nominal fee. Shipping and insurance are extra.

Insuring Your Jewelry

Mark Broumand recommends independently insuring the ring with your homeowner’s or renter’s insurance against loss, theft, or damage. There are also specialty jewelry insurance companies, like Jeweler’s Mutual, that will insure all exquisite Mark Broumand pieces.

Keeping your info safe uses the most current encryption technology to provide you with the safest, most secure shopping experience possible. This technology enables the encryption of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured so your personal information stays safe and out of malicious hands.