Privacy Policy

Please also visit our Terms and Conditions section that explains other terms governing the use of our Website.

Date of Last Revision: January 30, 2012

The following online privacy policy describes the information we collect and how we use it. By accessing or using this Website, you consent to our Privacy Policy. Mark Broumand may modify this Privacy Policy at any time without notice, effective upon its posting to the Website. Your continued use of the Website constitutes your acceptance to this Privacy Policy and any updates. You agree to review this Privacy Policy regularly so that you understand our current Privacy Policy. This Privacy Policy is incorporated into, and is subject to, the Terms and Conditions.

Information We May Collect

In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information:

account registration information including your name, telephone number, postal address and email address;
billing information, transaction and credit card information (should you make a purchase with us);
if you contact us, we may keep a record of that correspondence; and
information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

What do we do with the Information we Collect

We use this information to provide you with a better service, and in particular for the following reasons:

improve our business;
in-house record keeping;
to improve our products and services;
to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us;
if you have purchased a product or requested a catalogue from us, you will be placed on the Mark Broumand mailing list and will receive periodic mailings by post from us (if you do not wish to receive a catalogue and/or periodic mailings by post please contact us to let us know and you will be removed from our mailing list);
to contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you;
to contact you for market research purposes, if you have not objected to such use. Please note that you can object to the use of your data for market research purposes at any time. To do so please contact our customer services department by email at sales@markbroumand.com or at 1-866-676-9676.

Direct marketing

As above, we would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone, unless you have registered with the appropriate Preference Service. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at sales@markbroumand.com or at 1-866-676-9676 to let us know and we will not send you any direct marketing.

Email marketing

We would also like to provide you with the information above by email. However, we appreciate that email "spam" has become a problem in recent years.

If you are a customer or you have previously asked us for information on our products:

We may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on our range of products by email, unless you have asked us not to do so; and
We may also use your email address to share information about our products, services and events that may be of interest to you by way of Mark Broumand, informational emails, unless you have asked us not to do so.

International Users

This website is operated, in whole or in part, from the United States. By using this Website, regardless of where you live in the world, you consent to have your personal data transferred to and processed in the United States, and allow Mark Broumand to use and collect your personal information in accordance with this Privacy Policy.

International Transfers.

Information collected on this Website may be stored and processed in the United States or any other country in which Mark Broumand or its affiliates, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country. By using the Website and providing personal information to us, you consent to any such transfer of information outside of your country. Be advised that personal information may be made available, without your knowledge, to the United States government or its agencies, or those of governments in any other country where we or our service providers store or process personal information, under a lawful order made in that country.

Send this Product to a Friend and Refer a Friend.

Using a Mark Broumand form, you can refer a friend to the Mark Broumand Website or send them product information. You and your friend's names and e-mail addresses are requested to ensure so that your friend will know that you initiated that Mark Broumand send them an e-mail. The information we collect about you and your friend will be used in ways consistent with this privacy policy.

Personal information that we may share with Third-Parties

For the purpose of operating our business, we may transfer information between Mark Broumand and our preferred service providers who use that information only to conduct Mark Broumand business or comply with applicable laws.

Third-Party Service Providers: Companies retained to provide services on our behalf, including but not limited to: shipping, data management, webhosting, fulfillment, assembly, marketing, mailing, payment processing, emailing. These service providers only receive personal information if such information as needed to perform their services, and are not authorized to use any personal information for any other purpose.
Special Promotions: If you choose to participate in a special events, such as promotions, contests, or sweepstakes, Mark Broumand may share your personal information with those organizations participating in the applicable event. Unless we tell you otherwise in connection with a special event, these third parties do not use your information for any other purpose other than to manage the event. We may authorize trusted partners to send you information about products and services that may be of interest to you.
Partners and Affiliates: Mark Broumand may provide information to carefully selected partners and affiliates. In such cases, we might share and/or cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you, such as financing services for purchasing Mark Broumand products.
Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Circumstances: Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.

Anonymous Information.

We may create anonymous records from personal information by excluding information that makes the information personally identifiable to you. We may use these records for internal purposes, such as analyzing usage patterns so that we may enhance our services, and we also reserve the right to use and disclose any information in such records at our discretion.

Comments.

We value your comments which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.

Other Uses of Your Information

IP Address. When you visit our Website, Mark Broumand collects your IP address to, among other things, help fix any problems with its server, administer and update the operation of its Website, and gather demographic information for aggregate use. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our customer service, products, and promotional efforts.

Data Collection Devices, such as Cookies and Web Beacons.

In some instances, Mark Broumand may collect data through cookies, web logs, web beacons and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information.

We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our Website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services, and to customize your shopping experience. Examples of the type of information that we collect through these collection devices, includes: total visitors to the website, pages viewed, unique visitors, time spent on our Website and on certain web pages, etc.

We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website. You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Website.

Links

Mark Broumand may contain links to other websites. We are not responsible or liable for the privacy practices of other websites. This Privacy Policy only applies to information collected by Mark Broumand.

Information regarding Children

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personally identifiable information from a child under the age of 13, we will delete that data from our systems immediately.

Security

While we attempt to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.

Accessing and Updating Your Information

If the personally identifiable information Mark Broumand has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete any personal information we have collected about you to the extent allowed by law. To request access to, a correction to, or deletion of your personal information, please send an e-mail to sales@markbroumand.com or contact one of our diamond and jewelry consultants at 1-866-676-9676.

California Privacy Rights

If you are a California resident and would like a copy describing the categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: Mark Broumand Customer Service at 659 S. Broadway St., #A1, Los Angeles, CA 90014; attn: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year.

Unsubscribe - Opt-Out

If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email. Alternatively, you may at any time contact us at sales@markbroumand.com or at 1-866-676-9676.

To opt out of telephone promotions, you can tell us when we call you or you can send us a postal request. To opt out of postal mail promotions, please send us a postal request.

Terms and Conditions

Your use of the Website, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms and Conditions. Please visit our Terms and Conditions section that explains other terms governing the use of our Website.